The Reserve Bank on Friday directed banks to reimburse customers for amounts wrongfully debited from their accounts in failed ATM transactions within seven days of an account holder’s complaint or else pay a Rs. 100 per day compensation.“The time limit for resolution of customer complaints by the issuing banks shall stand reduced from 12 working days to seven working days from the date of receipt of customer complaint,” the RBI said in a notification.
Showing posts with label Failed ATM transactions. Show all posts
Showing posts with label Failed ATM transactions. Show all posts
Friday, May 27, 2011
RBI to banks: Reimburse failed ATM transactions in 7 days
The Reserve Bank on Friday directed banks to reimburse customers for amounts wrongfully debited from their accounts in failed ATM transactions within seven days of an account holder’s complaint or else pay a Rs. 100 per day compensation.“The time limit for resolution of customer complaints by the issuing banks shall stand reduced from 12 working days to seven working days from the date of receipt of customer complaint,” the RBI said in a notification.
Subscribe to:
Posts (Atom)